We carefully package and ship each order with attention and care.

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  Free Shipping is available on all orders over $50 (U.S. only).
  
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  Orders under $50 will have shipping calculated at checkout.
  
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  Processing time is typically 2–5 business days due to the handmade nature of our products.
  
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  Once shipped, delivery times may vary depending on location and carrier.
  

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect information.

We want you to love your purchase 💖

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  Returns are accepted within 14 days of delivery.
  
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  Items must be unused, in original condition, and in original packaging.
  
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  Customers are responsible for return shipping costs (no free returns).
  

To start a return, please contact us with your order details.

At La Charm Atelier, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

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  Name, email address, phone number
  
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  Billing and shipping address
  
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  Payment information (processed securely through third-party providers)
  
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  Order details and purchase history
  
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  Device and browsing information (such as IP address and cookies)
  

How We Use Your Information

We use your information to:

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  Process and fulfill your orders
  
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  Communicate with you regarding your purchase
  
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  Provide customer support
  
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  Improve our website and services
  
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  Send updates, promotions, or marketing communications (if you opt in)
  

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted third parties only when necessary, including:

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  Payment processors
  
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  Shipping carriers
  
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  Website hosting and analytics services
  

These parties only use your information to perform services on our behalf.

Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies if preferred.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request to:

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  Access, update, or correct your personal information
  
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  Opt out of marketing emails at any time
  
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  Request deletion of your personal data (where applicable)
  

⚠️ Product & Brand Disclaimer

All products sold by La Charm Atelier are handcrafted and/or artistically modified items.

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  Items may include hand-painted, decoden, or customized designs, and may contain slight imperfections or variations. These are part of the artistic process and make each piece unique.
  
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  Some products are created using pre-made bases or original items, which are then independently modified.
  

⚠️ Non-Affiliation Disclaimer

La Charm Atelier is an independent brand.

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  We are not affiliated with, endorsed by, or sponsored by any brands, manufacturers, or companies referenced or used in our products.
  
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  Any trademarks, characters, or brand references remain the property of their respective owners.
  
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  All customized or inspired designs are independent artistic interpretations.
  

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 charms@lacharmcollections.com

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Welcome to La Charm Atelier. By accessing or using this website, you agree to be bound by the following Terms of Use. Please read them carefully.

1. Use of Website

By using this website, you agree to:

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  Use the site for lawful purposes only
  
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  Not misuse, copy, or exploit content without permission
  
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  Not interfere with the operation or security of the website
  

All content on this site is owned by La Charm Atelier and may not be reproduced without written consent.

2. Products & Orders

All products are subject to availability. We reserve the right to:

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  Limit or cancel orders at our discretion
  
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  Refuse service to anyone for any reason
  
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  Update pricing or product details at any time without notice
  

We strive to display products accurately, but colors and details may vary slightly due to screens and the handmade nature of items.

3. Handmade & Custom Product Disclaimer

All items are handcrafted, hand-painted, or artistically modified.

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  Slight imperfections, variations in color, texture, or design may occur
  
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  These variations are not defects and are part of the uniqueness of each item
  
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  Each piece is one-of-a-kind and may differ from product images
  

By purchasing, you acknowledge and accept these characteristics.

4. Custom Orders

Custom or personalized items are made specifically for you and are:

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  Final sale
  
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  Not eligible for return, refund, or exchange
  

Customers are responsible for providing accurate customization details.

5. Shipping & Returns

By placing an order, you agree to our Shipping & Return Policy:

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  Free shipping on orders over $50 (U.S. only)
  
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  Returns accepted within 14 days (customer pays return shipping)
  
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  Certain items are non-returnable (custom items, blind boxes, etc.)
  

Please refer to our full Shipping & Return Policy for details.

6. Intellectual Property & Non-Affiliation

All designs, artwork, and products are original creations of La Charm Atelier.

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  Some items may be inspired by characters, brands, or themes
  
• 
  We are not affiliated with, endorsed by, or sponsored by any brands, companies, or manufacturers
  
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  All trademarks and brand names belong to their respective owners
  
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  Our products are independent artistic interpretations
  

Unauthorized use of our designs or content is strictly prohibited.

7. Limitation of Liability

La Charm Atelier is not liable for:

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  Any indirect, incidental, or consequential damages
  
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  Damage caused by misuse or improper handling of products
  
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  Allergic reactions or sensitivities to materials
  

All products should be used as intended and handled with care.

8. Product Care Responsibility

Customers are responsible for proper care of products.

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  Items with decoden or decorative elements should be handled gently
  
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  Avoid water exposure, excessive pressure, or dropping
  
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  We are not responsible for damage after delivery due to misuse
  

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time. Continued use of the site after changes constitutes acceptance of those changes.

11. Contact Information

For questions regarding these Terms, please contact us at:

📧 charms@lacharmcollections.com