Terms and Conditions

 Return & Refund Policy – LaCharmBubu / La Charm Collections

• Effective Date: [Insert Date]
• Thank you for shopping with LaCharmBubu. Due to the handcrafted and collectible nature of our products, please review our policy carefully before making a purchase.
• 1. Free Shipping Offer
• We offer free standard shipping on all orders over $50 (USD).
   
• Orders under $50 will incur a shipping fee calculated at checkout.
   
• 2. Return Eligibility (14-Day Policy)
• Customers may request a return within 14 days of delivery.
   
• To be eligible for a return, the item must:
  
  
• Be in original condition
   
• Be unused and undamaged
   
• Include original packaging (if applicable)
   
• 3. Non-Returnable Items
• Due to the nature of our products, the following items are not eligible for return:
• Custom-made or personalized items
   
• Hand-painted or one-of-a-kind pieces with disclosed artistic variations
   
• Items damaged due to misuse, improper handling, or normal wear
   
• 4. Return Shipping Costs
• Customers are responsible for all return shipping costs
   
• We do not offer free returns
   
• Original shipping fees are non-refundable
   
• We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
• 5. Refund Process
• Once your return is received and inspected:
• Approved refunds will be issued to your original payment method
   
• Please allow 5–10 business days for processing after approval
   
• 6. Damaged or Incorrect Items
• If your order arrives:
• Damaged during shipping, or
   
• You receive the wrong item
   
• Please contact us within 48 hours of delivery with:
• Photos of the item
   
• Photos of packaging
   
• We will evaluate and:
• Offer a replacement (if available), or
   
• Issue a refund
   
• 7. Exchanges
• We do not offer direct exchanges due to the one-of-a-kind nature of our products
   
• If eligible, you may return the item and place a new order separately
   
• 8. Important Notes on Handmade Items
• All LaCharmBubu products are handcrafted and artistically customized. As such:
• Minor imperfections are part of the design
   
• Variations are expected and not considered defects
   
• Returns will not be accepted based on these characteristics.